FAQ Podiatry

What if I’m unable to attend my appointment?

You must cancel or reschedule 4 hours before your appointment time, or else a late cancellation or DNA fee will apply.

Is There A Waiting List?

Podiatry sessions are booked within the same week you call. If the schedule is light, we can work you into a session on the same day.

How Long Does The First Appointment Last?

Initial meetings can run up to 40 minutes depending on the nature of the injury and the experience of the podiatrist. Subsequent sessions last for 20 minutes.

How Many Sessions Do I Need?

The number of sessions required will vary based on several factors. Chief among these is the severity of the condition. Your physical well-being may also be a factor, as well as any exercise programs or medical regimens you are under.

Please discuss this matter with our therapists on your first consultation. There are no set numbers of sessions, so the matter is handled on a case-by-case basis.

Can I Schedule An Appointment On A Weekend?

Yes, you can. Our operating hours are 7 am to 7 pm on Mondays to Fridays. On Saturdays, we are open from 8 am to 12 pm. Please contact us if you wish to inquire about availability on Sundays and holidays.

How Do I Book?

You can call one of our receptionists. Or you can book online. Both methods will allow you to choose a date and time that is most convenient for you.

How Do I Pay?

For private clients, you pay at the reception area. If you are coming in due to worker’s compensation, we will invoice your insurance company directly. For DVA, we process the payment online at no expense to you.

What Conditions Can Podiatry Treat?

Podiatry treats virtually all conditions related to the feet and legs. From general foot care like blisters and corn and wart removal to heel, foot, leg, and lower back pain, diabetic foot care, and ingrown nail surgery. We can also recommend and create custom orthotic inserts based on your condition and provide a biomechanical analysis.

If I’m Injured, Should I Stop Exercising?

Depending on the severity of the injury, this may be advised. We recommend consulting with a medical professional to be sure.