Bulk billing update starting 1st of July 2022.
Dear Valued Customer
From 1st July 2022, we will no longer be bulk billing Chronic Disease Management plans (CDM) or Enhanced Primary Care plans (EPC) for physiotherapy and hydrotherapy. This is due to rising business costs.
If you have an Enhanced Primary Care plan (EPC) or Chronic Disease Management plan (CDM) for physiotherapy, you can still use it at our clinic. There will be a new, same-day, payment fee which you are responsible for.
If you have a physiotherapy EPC or CDM you will be billed $73, and the claims process will be as follows:
Please discuss with Medicare directly to resolve any refund/payment issues as we are not able to help with any issues once we have lodged the claim with Medicare on your behalf.
Thank you very much and if you have any other questions please contact reception on 9349 1777.